Spa400 Policies
* Reservations: We highly recommend making reservations in advance, however, feel free to call on short notice, as we may have an opening or cancellation. You may book online at spa400.com as well. A credit card will be necessary to hold your reservation.
* Payments: We accept cash, checks, all major credit cards, Affirm, and Care Credit. Prices are subject to change. A 3% processing fee is applied to all credit card payments. Visit us online for full-service descriptions and current pricing. Payment is due in full at time of service. A credit card or gift card will be required when scheduling your salon and spa services. Gift Cards and Gift Certificates must be present at time of service. Gratuities are at your discretion and are graciously accepted by our talented team of professionals.
* Cancellation Policy: Please notify us 24 hours in advance to change or cancel appointments. We reserve the right to charge a cancellation fee of up to 50% of your service(s) for same day cancellations or "no shows". Cancellations may be made by phone, including after hour notifications to 716-631-1516.
* Consultations: Prior to each service, your service provider will work with you through an in-depth consultation. At this time, they will assess your skin and/or body needs to determine the best possible treatments and products to use during your spa experience. They will make product recommendations to help you maintain your look and feel.
* Arrival: We ask that you arrive at least 15 minutes prior to your first service appointment to allow time for check-in. Upon your arrival, you will be asked to fill out a confidential health history form, which will allow our service providers to adjust your treatments accordingly. Late arrivals may be subject to shortened service time or cancellation.
* Gift Certificates: A Spa Gift Card provides the ideal pampering gift for any special occasion. Gift Cards can be purchased for a service or a dollar amount. Our Gift Cards & gift certificates are available in spa, by phone and online at spa400.com. Gift Cards & Gift Certificates may be transferred. Gift Cards & Gift Certificates must be presented at time of service. Spa400 offers significantly discounted monthly specials - these Gift cards and gift certificates with special pricing expire 1 year from date of purchase, however, the full value of the card may be used per New York State gift card regulations.
Payment Plans
Care Credit: CareCredit beauty and personal care credit card gives you a convenient, flexible way to pay for facial transformation and skin rejuvenation treatments. Think of CareCredit as your own health, wellness and beauty credit card. Whether it's facial rejuvenation or a skin resurfacing treatment, you shouldn't have to worry about how to get the procedures you want. That's why we're pleased to accept the CareCredit health, wellness and beauty credit card. CareCredit lets you say "Yes" to our recommended non-surgical cosmetic treatments and pay for them.
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Learn More...Privacy Policy
Spa400 at Invision Health deeply respects the privacy of its visitors. You are not required to register or provide any personal information in order to access information on our site. We do not sell or share your name, email address, or other personally identifiable information with any third party without your explicit consent or as required by law.
Spa400 at Invision Health does not buy, sell, rent or trade email lists. All email marketing efforts we undertake are targeted toward individuals who have opted and agreed to be contacted by us in such manner. Information from our web server. Our web server automatically tracks site visitor usage of the Spa400 web site.
This information includes only the domain name; it does not collect email addresses or any other personally identifiable information. The information we collect automatically by our web server is used to better understand general site usage patterns, improve site usability, and improve site content. This information does not include any personally identifiable information. We do not participate in marketing which drops a cookie on your computer and then proceeds to follow you with an advertisement of our services.
No personally identifiable information is automatically collected. Personally identifiable information provided by site visitors through our web site or email will not be shared with any third party without your explicit consent or as required by law. Providing this information is strictly optional.
Visitors who have provided us their (email) address and have opted into receiving marketing emails, will periodically receive an email from Spa400 at Invision Health with information about our services and products. You will always have the option to opt-out of such email marketing campaigns.
If you elect to keep your record private, or do not wish to receive email campaigns from Spa400 at Invision Health, please contact us to opt-out of such communications. Your privacy is very important to us. Thank You.