We highly recommend making reservations in advance, however, feel free to call on short notice, as we may have an opening or cancellation. You may book online at spa400.com as well. A credit card will be necessary to hold your reservation.
Because salon and spa services are reserved especially for you, we ask that you notify us 24 hours in advance to change or cancel appointments. Our reception team may call, text or email you prior to your appointment for confirmation. Should you not cancel 12 hours in advance or if you fail to show for your appointment your credit card or gift certificate will be charged for 50% of your day’s total services. Cancellations may be made by telephone, including after hour notifications to 716-631-1516.
We ask that you arrive at least 15 minutes prior to your first service appointment to allow time for check-in. Upon your arrival, you will be asked to fill out a confidential health history form, which will allow our service providers to adjust your treatments accordingly. Late arrivals may be subject to shortened service time or cancellation.